Knowledge
The student will possess knowledge about:
• The role of AI in marketing and AI’s potential to improve
business results
• Creative business models using AI
• The fundamental concepts of Machine Learning and automation and
how they can be applied to a company’s marketing
• Understanding chatbots and how they can be used in a company’s
marketing and business development
Automating workflows in a business– calculating the economic
savings of using AI/automation
• Creating AI content automation and implementing it
Skills
The student will develop skills in:
• Applying AI in CRM and how it can improve customer relationships,
identify target audiences, and target campaigns
• Using AI in communication, such as social media and content
creation
• Applying AI in e-commerce and how it can improve online sales
• Using AI in advertising and how it can improve target audience
measurement
• Applying AI in pricing optimization and how it can improve
pricing
Competences
The student will develop competencies in:
• Developing an AI strategy for a company
• Implementing an AI strategy for a company
• Measuring the impact of a company’s use of AI
• Optimizing a company using AI