Knowledge
The student will possess knowledge about:
• What generative AI is, and how it works behind the screen.
• What the EU AI Act requires of companies that use AI in
marketing.
• What AI agents are, and what they can do for an SME.
• What machine learning and predictive analytics can be used for in
marketing.
• The ethical and legal obligations that come with using AI in
marketing.
Skills
The student will develop skills in:
• Writing effective prompts for marketing tasks using advanced
techniques.
• Producing professional marketing content (text, image, video)
with AI within a brand
guide.
• Building simple workflow automations with no-code tools and
calculating ROI.
• Creating and testing a chatbot prototype for customer service.
• Using analytics tools to measure and improve marketing efforts.
• Conducting a compliance audit of AI use in relation to GDPR and
the EU AI Act.
Competences
The student will develop competencies in:
• Develop and execute a coherent AI strategy for an SME with clear
links to business
goals.
• Critically assess when AI output is good enough and when human
intervention is
needed.
• Explain and sell AI solutions to non-technical stakeholders.
• Navigate AI tools, legislation, and ethics with independent
judgement.
• Deliver a portfolio of AI implementations that can be used
directly in a job.